Privacy Policy for Chartbin Plumbing Visitors

Last updated: October 2026

This policy describes what Chartbin Plumbing does with your information when you browse chartbin.living, phone the number shown on the site, or send in a form. In this policy, "we" and "us" mean Chartbin Plumbing. It is a general template, not legal advice.

What We Collect

Some details come straight from you. If you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of your plumbing problem.

Some details are collected automatically while you use the site. These may include your IP address, browser type, device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked. Some may also be recorded, for quality and billing reasons.

What We Do With It

We use the information to:

• Match you with an independent plumbing provider who serves your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• See how the site and phone lines get used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Gets to See It

Chartbin Plumbing is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. That lets them get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run the site and phones, such as hosting, analytics and call-tracking vendors. We may release information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Site Analytics

The site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you control cookies. If you turn them off, parts of the site may not work as expected.

Your Options

Depending on where you live, you may be able to see, fix or delete your personal information, or opt out of some sharing. To make a request, email contact@chartbin.living. We may ask you to confirm who you are before we act.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is fully secure. We hold on to information only as long as the purposes above need it, or as long as the law requires.

Kids and Privacy

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy now and then. The date at the top shows the latest change.

Get in Touch

Have a question about this policy? Email contact@chartbin.living.